Returns & Exchanges

At Era, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy, we offer a hassle-free 30-day return policy on all eligible items.

1

Initiate Your Request

Log into your Era account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Ship the Item

Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing